Privacy Policy

We may collect the following categories of information when you use our Services:

• Account information (such as username, user ID, and login credentials)
• Contact information (such as email address)
• Profile information (such as nickname, age range, gender, avatar, and linked social media accounts)
• Communications with us (including customer support requests and in-game messages)
• Transaction information related to purchases made within our Services
• Any other information you voluntarily provide to us

When you use our Services, we may automatically collect:

• Device information, including device identifiers, IP address, device type, operating system, language, network, and carrier information
• Usage information, including gameplay activity, game version, progress, login time, and interactions with our Services

We may also use cookies and similar technologies to improve user experience, analyze usage, and prevent fraud.

If you access our Services through third-party platforms such as Facebook, Google, or other social networks, we may receive information permitted by your privacy settings, including:

• User ID, username, and profile picture
• Information about your interactions with the third-party platform
• Other information you authorize the platform to share

We may also receive information from advertising and analytics partners, such as the advertising campaign or source that directed you to our Services.

When you use our Services, we may collect certain information automatically, including device information, browser type, IP address, operating system, gameplay activity, game progress, login records, and usage data.

We may also collect technical information from your device or browser to help operate, maintain, improve, and secure our Services.

Like most online services, we and our partners may use cookies and similar technologies (such as tags, beacons, and analytics tools) to analyze trends, improve user experience, measure performance, prevent fraud, and understand how users interact with our Services.

You can manage or disable cookies through your browser settings. However, some features of our Services may not function properly if cookies are disabled.

Your personal information may be stored and processed by us, our affiliates, and trusted service providers in countries where we operate, including Hong Kong, Singapore, and other jurisdictions. By using our Services, you acknowledge that your information may be transferred and processed outside your country of residence.

We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests.

If you request account deletion or your account is terminated, we will delete or anonymize your personal information within a reasonable period, unless retention is required by law.

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

We do not sell your personal information to third parties.

We may share your personal information with:

• Trusted service providers that help us operate, maintain, secure, analyze, market, and improve our Services, including cloud hosting, customer support, analytics, advertising, payment processing, and fraud prevention providers
• Our affiliated companies and corporate group members that support the operation of our Services

We may transfer your personal information:

• With your consent
• As part of a merger, acquisition, financing, or sale of business assets
• When otherwise disclosed in this Privacy Policy or required to provide our Services

We may disclose your personal information when required by law or when reasonably necessary to:

• Comply with legal obligations or lawful requests
• Protect our rights, property, users, or Services
• Prevent fraud, security threats, or illegal activities
• Enforce our agreements and policies

We have taken steps designed to assure that your information is protected. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.

You may have the right to access, update, correct, delete, or request a copy of your personal information, as well as withdraw consent where applicable.

You can manage certain information through your account settings or by contacting us at the email address listed in Section 11.

To protect your privacy, we may require information to verify your identity before processing any request. We will respond to valid requests within a reasonable timeframe and in accordance with applicable laws.

Requests that are excessive, repetitive, or unfounded may be subject to reasonable limitations or fees where permitted by law.

We will delete your personal information when you take actions such as deleting information, disabling device functions, or canceling accounts. You also have the right to ask us to delete or remove your personal information by emailing us at the address in Section 11.

We generally retain personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements, to establish or defend legal claims, or for compliance and protection purposes.

When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.

A Child User of the Service who is under the minimum legal age in their jurisdiction may only use the App after obtaining prior consent from their parent or legal guardian ("Parent").

We promise we would never collect any Child User's personal information before Parents' consent. If we learn that we have collected personal data from a Child User without the consent of a parent, we will take reasonable steps to delete such data as promptly as possible.

If you are a Parent of a Child User and would like to withdraw your consent or request that we delete the personal data of the Child User, please contact us at the email address in Section 11. A Parent may review, access, and change their Child User's personal data.

You may receive links to third-party websites or content and services provided by third parties other than us during your use of our Services. Some third-party products or services can be accessed in the form of SDKs and others in order to provide you with functions and features, such as third-party logins, notifications and user analysis.

You can choose whether to visit or accept such Third-Party Services at your sole discretion. We encourage you to read and review the privacy statements of each Third-Party Service that you may choose to use.

If you are a resident of a U.S. state with applicable privacy laws, you may have certain rights regarding your personal information, subject to verification and applicable legal exceptions. These rights may include:

• Request access to the personal information we collect about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Request a copy of your personal information in a portable format
• Opt out of certain targeted advertising activities where required by law
• Appeal a decision regarding a privacy rights request where applicable

We do not sell personal information as defined under applicable U.S. state privacy laws.

We do not knowingly collect personal information from children under 13 years of age, nor do we knowingly sell or share personal information of individuals under 16 years of age.

We will not discriminate against you for exercising any privacy rights provided by applicable law.

To exercise your privacy rights, please contact us at the email address in Section 11.

If you have any questions, comments or concerns regarding our Privacy Policy, please feel free to contact us.